If you're contemplating travel to Las Vegas - beware of the limousine service you choose.  When you first walk outside you'll likely find a small building where you can quickly get a ride from the Airline Limousine Corp.  Having used their services before, I would urge you to reconsider before enlisting their services.  They'll entice you with what seems, at the time, to be a great deal, you pay a nominal fee for your trip to your hotel, and they'll give you a token which is good for your return trip to the airport.  To the unsuspecting traveler it seems like a deal that's just too convenient to pass up, after all, no waiting in line for a taxi, no worrying about how you'll get back to the airport, just a quick phone call the night before to establish your pickup time and you're set.  If only it were so simple. 

I should have known something was amiss right away when the driver of the shuttle asked me and my party to remain outside the bus until others had boarded so our luggage could be put on after those passengers staying at further away hotels.  Having been stuck on an airplane for the past several hours, a few more minutes of standing had a certain level of appeal.  Once the bus was full, the driver informed us as such, and told us we would have to wait for the next shuttle.  Apparently, he'd not only forgotten that he'd already taken our money, he'd also forgotten that he'd told us to wait to board.  Needless to say we were not amused, and we were even less amused by the rude and inconsiderate attitude we received thereafter from the driver.  Refusing to wait for another bus, we were left with only the option of standing in the isle on the bus to our hotel.  Once we arrived at our hotel, things seemed to move more smoothly, and the days that followed lessened our disgust with our initial service.

As requested, the night before our departure, we called to inform the company of our desired pickup time - allowing plenty of time for potential delays, airport check-in, etc.  After waiting over an hour past our scheduled pickup time - we called Airline Limousine Corp. to inquire as to the status of our expected transportation.  Much to our dismay, we were informed that they had no record of our pending departure.  When we asked when we could expect a re-scheduled shuttle to arrive, we were disheartened to learn that our best chance for pickup was another hour away, and that was only a chance, they couldn't guarantee anything.  Now well over an hour past our scheduled departure time, the urgency to reach the airport in time to make our flight won out over our compelling desire to use the ride we'd already paid for earlier in the week.  So we flagged the nearest taxi, and departed.  When we received the fare for our short cab ride from the strip, what was already becoming clear became painfully obvious - our decision to use the Airline Limousine Corp. was a complete waste of money.  Not only was it faster taking a cab directly to the airport, because we didn't have to stop at every hotel on or off the strip the other passengers on the bus were staying at, but our fare was LESS EXPENSIVE than HALF of what we'd paid the Airline Limousine Corp!!  Once at the airport, we stopped at the very same booth where we began our unfortunate relationship with Airline Limousine Corp. to ask for a refund for the return portion of our trip, we were refused.  Despite the horrendous service and the missed pickup, they were content in knowing that they'd already taken our money and weren't the least bit concerned with customer satisfaction. 

Upon our return trip, we sent repeated letters and made countless phone calls in an attempt to obtain a refund for half of what we'd spent, for services we never received - only to have our phone calls and letters ignored.  While I'm sure we'll never recoup our hard earned money from Airline Limousine Corp. - my hope is that with the power of the internet we'll be able to warn others and save them from making the same mistakes. 

So - if you're traveling to Vegas, and looking for quick cheap transportation, take a cab.  Wait in line for a cab just like everybody else, you'll be surprised just how quickly that line moves, and whatever you do, do NOT give a penny to Airline Limousine Corp - you'll be glad you didn't :-)

If you're interested in hearing the opinions of my friends and fellow travelers, please contact me directly and I'll be happy to put them in touch with you, and they'll be more than happy to share their experience with the Airline Limousine Corp.

Thanks for listening!